Grass-Feed Beef is back in stock!

Our "Make It Right" Guarantee

The most important thing to us is satisfied customers.  We take very seriously our commitment to provide only the best pasture-raised food.  

It makes us happy to know that families are enjoying Hoosier Heritage Farm products for breakfast, lunch, or dinner around the family table.  So we've always done everything we can to ensure that our customers are happy with their experience.  That might mean anything from replacing or refunding a product that didn't meet expectations, to upgrading a product to the next larger size for free when we ran out of the smaller product, to giving a customer our own thawed Thanksgiving turkey because they didn't realize they had purchased a frozen turkey.  We didn't want their Thanksgiving to be spoiled!

To be sure, it is rare that we have to make any kind of adjustment.  But mistakes and miscommunications happen as a fact of life.

Our "Make It Right" Guarantee simply means what it says:  if a customer is ever unsatisfied with a Hoosier Heritage Farm product, we'll do everything we can to make it right.  We worked hard to raise our products, and we want to make sure our customers enjoy them!

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